🔐 Trust & Safety Tips

Nexus Intermediary — Powered by AOS Office

✅ Our Commitment to Your Safety

At Nexus Intermediary, we believe that trust is the backbone of any genuine deal. As an online-only intermediary, we do our best to connect you with verified partners — but your safety also depends on your own vigilance and smart decisions.

Here’s how you can protect yourself, your money, and your data when using our platform.

✅ 1. Do Your Own Due Diligence

⭐ Always verify identity:
Before finalizing a deal, ask the other party for valid ID proofs, business registrations, licenses, or GST numbers where applicable.

⭐ Check references:
Ask for past client reviews or real project photos if you’re hiring a service provider.

⭐ Visit in person when possible:
For real estate or large transactions, physically inspect the property or meet the service provider before paying any advance.

✅ 2. Get Everything in Writing

✔️ Use clear written agreements:
Prepare a simple contract or agreement letter stating deliverables, timelines, payment milestones, and dispute resolution.

✔️ Keep copies:
Save signed agreements, receipts, and all communications for future reference.

✅ 3. Be Smart About Payments

✔️ Never pay in cash without proof:
Use traceable payment methods like bank transfers, UPI, or cheques.

✔️ Avoid large advance payments:
Whenever possible, pay in small milestones based on progress or delivery.

✔️ Always pay the partner directly:
Nexus Intermediary does not collect or hold any payment for you — do not send money to anyone claiming to be our payment agent.

✅ 4. Protect Your Personal Information

✔️ Share only necessary details:
When you submit a requirement, we share only what’s needed to connect you with the right partner.

✔️ Don’t share sensitive info freely:
Avoid sending bank passwords, OTPs, or other sensitive details to anyone.

✔️ Be alert to suspicious requests:
If anyone asks for unusual personal or financial information claiming to be from us, report it immediately.

✅ 5. Report Fraud or Misuse

If you suspect that:

  • A partner is using your data for spam,
  • You receive fake documents,
  • Someone misrepresents themselves as our staff,

📞 Contact our Grievance Officer immediately.
We will investigate, blacklist fake partners, and cooperate with local law enforcement if needed.

✅ 6. Common Safety Tips for Each Sector

🏡 Real Estate

  • Inspect the property site physically.
  • Verify title deeds and encumbrance certificates.
  • Avoid paying large advances before signing a proper sale agreement.

💰 Finance & Banking

  • Verify credentials of loan or insurance agents.
  • Avoid upfront “processing fees” without official receipts.
  • Never share OTPs or bank passwords.

🚚 Transportation & Logistics

  • Confirm vehicle registration and permits.
  • Get clear delivery timelines and insurance coverage for valuable goods.
  • Use written receipts for all payments.

🏥 Healthcare

  • Verify the clinic’s registration, licenses, and doctor’s qualifications.
  • Keep copies of medical prescriptions and bills.
  • Never buy medicines or treatments without proper verification.

🎓 Education

  • Check the accreditation of institutions.
  • Ask for admission receipts and course details in writing.
  • Be wary of agents promising “guaranteed seats” for high fees.

🌾 Agriculture

  • Verify farm produce quality through samples.
  • Use fair pricing, written weight slips, and local mandi rules.
  • Avoid middlemen who promise unrealistic prices.

⚖️ Legal & Consulting

  • Check lawyer or CA registration numbers.
  • Never sign blank documents.
  • Agree on scope, fees, and timelines clearly in writing.

🔌 Energy & Utilities

  • Confirm certifications for installers (like solar EPC contractors).
  • Get cost estimates and warranties in writing.
  • Verify local permits or approvals, if needed.

🌍 Travel & Hospitality

  • Book through verified agents with local references.
  • Confirm cancellation and refund policies upfront.
  • Never share your passport or travel documents without reason.

🎬 Media & Entertainment

  • Get service contracts for shoots, events, or promotions.
  • Clarify ownership of photos/videos in writing.
  • Avoid paying full amounts upfront to unverified freelancers.

✅ 7. Beware of Red Flags

🚩 Unrealistic promises or “guaranteed returns.”
🚩 High-pressure tactics to send advance payments.
🚩 Poor or fake documents.
🚩 Requests for your OTPs or passwords.
🚩 Suspicious email addresses or phone numbers.

✅ 8. Our Role as an Intermediary

Remember:

  • Nexus Intermediary is purely an online connector.
  • We do not negotiate, sign contracts, or hold your money.
  • We do not guarantee the performance or outcome of any transaction.
  • We do not offer professional advice.

You must use your best judgment at every step.

✅ 9. Report Suspicious Activity

If you suspect fraud or misconduct: 📧 Email: [Add Grievance Email]
📞 Call: [+91-XXXXXXXXXX]
🏢 Write: AOS Office, [Full Registered Address]

We investigate all genuine complaints and may block or blacklist fraudulent users or partners.

✅ 10. Stay Updated

We update these safety tips regularly based on your feedback and changing risks in India’s online ecosystem.
✅ Bookmark this page.
✅ Revisit it before every major deal.

✅ Additional Support