❓ Frequently Asked Questions (FAQs)

Nexus Intermediary — Powered by AOS Office

✅ About Nexus Intermediary

Q1: What is Nexus Intermediary? Nexus Intermediary is an online-only neutral intermediary platform operated by AOS Office. We connect genuine buyers, sellers, and service seekers with verified partners across 10 sectors — including Real Estate, Finance, Transportation, Healthcare, Education, Agriculture, Legal, Energy, Travel & Hospitality, and Media & Entertainment.

Q2: Are you a broker or agent? No. Nexus Intermediary never acts as a broker, agent, contractor, or facilitator. We only collect your requirement, verify it, and connect you to verified partners. You handle all negotiations, agreements, and payments directly.

Q3: Are you a marketplace? No. We do not act as a typical online marketplace. We are an information intermediary under India’s Information Technology Act, 2000 — our role is limited to connecting parties transparently.

✅ How It Works

Q4: How do I submit my requirement? Visit our Submit Requirement page, fill out the form clearly, and we’ll review and match you with suitable partners. We do not charge you for submitting a requirement.

Q5: How do you verify partners? We check their identity proofs, business registration, licenses (where applicable), and references. We do not accept unverified or fake profiles.

Q6: How long does matching take? Usually 2–5 working days, depending on your requirement’s complexity and your location.

Q7: Do I have to accept a match? No. You are under no obligation to accept any partner. You can walk away at any stage.

✅ Fees & Payments

Q8: Do you charge a commission? No. Nexus Intermediary does not take a commission from your transaction. You pay your chosen partner directly.

Q9: Do you hold or collect payments? No. We never handle payments. All payments are between you and the connected party.

Q10: Will you charge for premium listings? Our basic listing and matching are free. We may offer optional premium advertising or featured listings in the future — we will inform you clearly if so.

✅ Safety & Security

Q11: How safe is my data? We protect your data under the Information Technology Act, 2000. We never sell your personal details to third parties. We share your data only with verified partners, strictly for your requirement.

Q12: What if a partner misuses my information? Report any misuse to our Grievance Officer immediately. We will investigate and blacklist fraudulent partners.

Q13: Who is liable if something goes wrong? You are fully responsible for verifying your chosen partner and finalizing deals. We act purely as an intermediary and cannot be held liable for disputes or losses.

✅ Legal & Compliance

Q14: Are you RERA registered for real estate? No, because we do not act as real estate brokers. We connect you with verified real estate parties — final deals are your responsibility.

Q15: Are you responsible for legal or tax advice? No. We do not provide legal, tax, or financial advice. Always consult a qualified professional.

Q16: How can I raise a grievance? Contact our designated Grievance Officer at: 📧 [Add Email] 📞 [+91-XXXXXXXXXX] 🏢 [Registered Office Address] We resolve genuine grievances within 30 days, as per Indian IT Rules.

✅ For Partners

Q17: How do I register as a partner? Visit our Register as a Partner page and submit your details with valid documents. After verification, you’ll become part of our trusted network.

Q18: Is there a fee for partners? No — basic partner registration is free. You handle all deals directly and keep your full payment.

Q19: What happens if I misuse client data? Misuse, fraud, or harassment leads to immediate blacklisting and may be reported to local law enforcement.

✅ Miscellaneous

Q20: Do you have physical branches? No. Nexus Intermediary is a 100% online platform operated by AOS Office. We do not maintain branch offices.

Q21: Can I call you for help? Yes! We’re happy to help clarify how our service works — but remember, we do not negotiate or sign contracts on your behalf.

🏡 Real Estate — FAQs

Q1: Does Nexus Intermediary act as a property broker?
👉 No. We only connect you with verified sellers or builders. You handle the deal directly.

Q2: Do you help with property registration?
👉 No. You must hire your own lawyer or registration agent.

Q3: How do I know the property is genuine?
👉 Always verify ownership papers, encumbrance certificates, and approvals yourself.

Q4: Can I get help with site visits?
👉 Site visits are arranged directly with the seller/builder — we do not arrange physical meetings.

Q5: Do you take a commission on property deals?
👉 Never. We do not collect any money for your transaction.

💰 Finance & Banking — FAQs

Q1: Are you a loan broker?
👉 No. We connect you with verified agents or banks — you choose the best offer.

Q2: Do you guarantee loan approval?
👉 No. Approval depends on your eligibility and the bank’s policies.

Q3: Do I pay you any fee for loan processing?
👉 No. Any processing fee is paid directly to the bank/lender.

Q4: How do you verify finance partners?
👉 We check their business license, ID proof, and reputation.

Q5: Is my financial data safe?
👉 Yes. We share it only with relevant verified partners.

🚚 Transportation & Logistics — FAQs

Q1: Do you provide trucks or packing teams?
👉 No. We connect you with verified packers & movers — you deal directly with them.

Q2: What if my goods get damaged?
👉 Always check if the transporter offers insurance. We do not cover damage claims.

Q3: How many quotes will I get?
👉 Usually 2–3 verified transporters who match your requirement.

Q4: Do you guarantee delivery timelines?
👉 No. The final agreement is between you and the transporter.

Q5: Is there any hidden fee?
👉 No hidden fees from us. You pay the service provider directly.

🏥 Healthcare — FAQs

Q1: Are you a hospital or clinic?
👉 No. We connect you with verified labs, clinics, or diagnostic centers.

Q2: Do you give medical advice?
👉 No. Always consult qualified doctors for diagnosis and treatment.

Q3: Is my medical data shared?
👉 We only share what’s needed with verified partners.

Q4: How do you verify healthcare partners?
👉 We check for licenses, registrations, and local reputation.

Q5: Do you charge for connecting me?
👉 No. Our matching service is free for clients.

🎓 Education — FAQs

Q1: Are you an admission agent?
👉 No. We only connect you with verified admission counselors or institutions.

Q2: Can you guarantee admission?
👉 No. Final decisions rest with the institution.

Q3: How do you verify education partners?
👉 We check their registration, accreditation, and reputation.

Q4: Do you charge students?
👉 No. You pay the partner or institution directly.

Q5: Will you help me apply for a scholarship?
👉 Some counselors may help — discuss it directly with them.

🌾 Agriculture — FAQs

Q1: Are you a farm produce buyer?
👉 No. We connect farmers to verified bulk buyers or traders.

Q2: How do I get paid for my crops?
👉 You negotiate payment terms directly with the buyer.

Q3: Do you help with transport?
👉 No. Delivery and pickup are arranged directly with the buyer.

Q4: How do you verify buyers?
👉 We check their business credentials and references.

Q5: Is there any commission?
👉 No. We never charge a commission on your produce sales.

⚖️ Legal & Consulting — FAQs

Q1: Are you a law firm?
👉 No. We connect you with verified lawyers or consultants.

Q2: Do you provide legal advice?
👉 No. You must consult the lawyer directly.

Q3: Do you draft agreements?
👉 Your hired lawyer or CA does this for you.

Q4: How do you verify legal partners?
👉 We check for valid registrations and local reputation.

Q5: Do you charge a fee?
👉 No. You pay your legal consultant directly.

🔌 Energy & Utilities — FAQs

Q1: Do you install solar systems yourself?
👉 No. We connect you with verified EPC contractors.

Q2: Is there a guarantee on installation?
👉 Warranty terms come from your chosen contractor.

Q3: Do you help with government subsidies?
👉 Some installers may help — confirm with them directly.

Q4: Do you charge extra for connecting me?
👉 No. Our connection service is free for clients.

Q5: How do you verify partners?
👉 We check licenses, project history, and certifications.

🌍 Travel & Hospitality — FAQs

Q1: Are you a travel agency?
👉 No. We connect you with verified tour operators and agents.

Q2: Do you book hotels or flights?
👉 Your chosen travel agent does this directly.

Q3: Do you guarantee refunds?
👉 Refunds depend on your contract with the agent.

Q4: Do you handle passport/visa work?
👉 Some agents may assist — always verify their license.

Q5: Is there any extra fee?
👉 No. You pay your travel agent directly.

🎬 Media & Entertainment — FAQs

Q1: Are you an event manager?
👉 No. We connect you with verified photographers, event planners, or studios.

Q2: Do you handle contracts?
👉 You sign a contract directly with the service provider.

Q3: Do you own my photos or videos?
👉 No. All ownership rights are between you and your hired professional.

Q4: How do you verify partners?
👉 We check portfolios, references, and ID proofs.

Q5: Is there a commission?
👉 Never. You pay your service provider directly.

✅ Still Have Questions?

Reach out anytime: 📧 [support@nexusintermediary.in] 📞 [+91-XXXXXXXXXX] 🏢 AOS Office, [Your Registered Address] ✅ Please also read our Terms & Conditions, Privacy Policy, and Disclaimer for full details.